Portrait of Dirk Gerber, black and white
DIRK GERBERHamburg and Sydals

About

I know outages from the phone, not from the textbook.

For more than 15 years I have worked in IT at large media and consulting firms, mostly where an outage lands first: in support, with boards, during live broadcasts and in the middle of migrations.

Today I look after three sites in the IT operations of a large media group and sit on its business continuity committee. My focus there: isolating identities in a crisis so operations keep running.

That is where my approach comes from: a plan is only good if someone can use it under pressure. So I would rather run an exercise than write a thick manual.

What I bring

Operations under pressure

VIP support for the executive and supervisory boards, international and around the clock. Remote support for the US team during live auctions.

Multi-site migrations

Windows and macOS moves into a new domain, the switch to Intune, taking over a site from an external provider.

Knowledge you can reach in an emergency

Introduced Confluence as the central knowledge platform, migrated it to the cloud and backed it up with a tool of my own.

Leading teams

Staff and leadership responsibility at EY as IT lead of the Berlin wavespace. Currently in the leadership programme of a large media group.

Career

  1. since 2024IT Support Specialist
    Media group, Hamburg · three sites, BCM committee
  2. 2023System Engineer
    IT-KONTOR (DIERCK Group), Flensburg
  3. 2021 to 2023IT Support Specialist · IT Coordination
    Axel Springer, Berlin · executive and supervisory boards
  4. 2015 to 2021Senior Associate · IT Lead Berlin wavespace
    EY, Berlin · with team responsibility
  5. 2014 to 2015Support Engineer
    Auctionata, Berlin
  6. 2011 to 2014Desktop Supporter
    Zalando Logistics, Brieselang
  7. 2007 to 2010Coordinator Content Video
    Fox Mobile Group (Jamba), Berlin · deputy team lead
  1. Area

    Hamburg to Copenhagen, further on request

  2. Languages

    German and English, business fluent. I am learning Danish.

  3. Training

    Media designer, digital and print